If Happiness Is An Inalienable Right, How Come We’re Not Happier?
By Steve Denning
Forbes
July 4, 2012
Big Idea: A wholly different way of managing has emerged – agile and radical management. The goal of the firm is meaningful: adding value for customers, not just making money. When workers have a direct line of sight to customers and can see the impact of what they do, they see meaning in their work. When work is done in self-organizing teams, this in turn generates engagement and strong horizontal relationships. The workplace thus creates the possibility of happiness in people’s lives, as well as making tons of money for the firm.