By Steve Denning
July 4, 2012
Big Idea: A wholly different way of managing has emerged – agile and radical management. The goal of the firm is meaningful: adding value for customers, not just making money. When workers have a direct line of sight to customers and can see the impact of what they do, they see meaning in their work. The workplace thus creates the possibility of happiness in people’s lives, as well as making tons of money for the firm.