A Practical Guide to Change in the Public Sector (bcg.perspectives) – 4530 words
By Joe Davis, Chloe Flutter, Perry Keenan, and Anthony Roediger
June 27, 2012
Big Idea: With countries, states, and cities all on the verge of bankruptcy, big change – or “reform” some might say – is coming. BCG offers a substantial guide to pulling off large-scale transformation in government. There is much here to interest change managers in the private sector, too.