Article of the Week
Good Bosses Are The Same Today As They Were In 1992 (Fast Company)
Big Idea: The author claims, “Don’t believe the hype about reinventing management”. As over fifty years of research shows, treating employees with respect, encouraging them to participate and to make suggestions, and listening to them are as important as ever. The same is true about setting a clear direction, making decisions, and taking charge.
Editor’s Choice Articles
Dear Goldman Sachs: It’s time to wake up (Fortune)
Big Idea: Good boards need to know what individuals think, down inside the hierarchy, and get the views those who will speak up and aren’t already so embedded they can’t see the problems in the organization and its culture.
How to Find the Perfect Job Applicant (or Look Like One) (HBR Blog Network)
Big Idea: What our organizations need today — perhaps above all else — is commitment. People who truly want to do a great job. Who are driven to do so. The best way to find out if someone has that kind of desire and commitment is to ask about times they have demonstrated it in the past.
Learning The Softer Side Of Leadership (Fast Company)
Big Idea: Leaders’ primary objective is to empower others to make decisions and take actions that are aligned with the organization’s vision, purpose, and strategy. These nuances are the softer side of leadership, beyond the technical skills that you have already mastered.
The Value in Wowing Your Customers (HBR Blog Network)
Big Idea: Most people are happiest when they get a chance to do something that others truly value — when they can act according to their best instincts. More and more companies are making sure that they support those instincts with the right team structures, leaders, tools, and training. And they put in place systems that give employees immediate feedback about how they have enriched a customer’s life — or why they fell short and how to fix it.
Steve Jobs and The Bobby Knight School of Leadership (HBR Blog Network)
Big Idea: This analysis reminds us that there are many routes to CEO success; there is no one style that is the best. In particular, it highlights the truism that it is not necessary to be well-liked or even supportive and encouraging. The Bobby Knight style worked for Knight and for Jobs. Could Jobs or Knight have been as successful or even more so by being a bit more sensitive and less emotional and negative? Or would an effort to temper their style taken the edge off and undercut their performance? We don’t know the answer. It is not clear that style adjusting, which is the goal of many training programs and performance reviews, will result in improved executive performance.
Taking Vs. Receiving (Planninga from Nanninga Blog)
Big Idea: The principle here has to do with the difference between a taking versus a receiving mindset. A “taking” mindset is focused on grabbing money by whatever means possible. A “receiving” mindset is focused on doing something so valuable that customers willingly shower them with money (no need to grab). In the long run, a receiving mindset leads to more enduring strategies.